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Packing documentary

Got the first shipment of DVDs in, played one to make sure -- very nice! Got all the orders that came in thru today labelled and stuffed, will send out early tommorrow (Saturday).

You can't believe what a pain some of this is. PayPal says it's simple -- why, just click on "print packing label."

Except that won't let you send without inputting postage, and that won't let you send first class. I emailed them to ask why, and was told you can send things first class at any post office. True. I can also send them priority, or parcel, or anything else. So why refuse first class? Apparently the interface is designed on the assumption that you simply must have a big parcel, and simply must want it to get there either tommorrow or in a week.

I can cut and paste from Paypal. Except that the label printing software (Brother QL-500 for the Mac) didn't support cut and paste! I finally found that by updating it it would. Altho every paste puts the text over on the left and you have to move it. There is no concept of a "text box" in the software. It's reportedly a very clumsy port from Windows. No way of knowing that until you fired it up and tried to cut and paste.

Then another problem ... in paypal the message to you is quite long, and you have to scroll down to see name and address. I'd prefer something where I just get that and can quickly crank it in. So I go to email programs. Eudora is simple text, no html. Unfortunately, it also shows all the html encoding, so you still wind up scrolling down. I fiddle with the email that comes with the OS. Maybe that will work. It took about an hour to get it configured and running.

· documentary film