Thought re: Pizza Hunt
I've noted cases before where a Pizza Hut employee is fired after defending himself. The company policy appears to be that they will send delivery people into danger (if you stop to think about it, no one is in more peril of robbery than someone doing that job -- like a taxi driver, you have money and a criminal can summon you to any location, but with the pizza you have to walk up to the front door, too), but that if they dare do anything to protect themselves they will be canned.
Here's a story about one delivery fellow who was tied up, robbed, and stabbed to death -- but in full accord with company policy. Pizza Hut responded in true bureaucratic form, with a meaningless statement: "Pizza Hut issued a statement that stated driver safety is a top priority and is taken seriously among co-workers."
If anyone wants to let them know what they think, their customer satisfaction number is 1-800-948-8488, and here's their feedback page (but who knows if anyone but the webmaster reads it).