Ruling: 911 cannot be sued for failure to protect
A Camden, NJ court has ruled (as all or almost all courts have) that the 911 service cannot be sued for failure to respond to a call. The family of a kidnap/murder victim sued, over failure of 911 and police to respond to a call from a witness of the kidnapping.
Here's some detail:
"According to investigators, the caller telephoned police from his car in the PATCO lot to say that he saw a woman struggling with two men. The caller, whom police would not identify, said a woman was screaming as she was being dragged into a car. The man followed the abductors' car through the parking lot and then lost sight of it, investigators said. All the while he was on the phone with police dispatch, they said.
The dispatcher dismissed the incident as a domestic dispute and never relayed the information to patrol officers, according to investigators."